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FAQs

Accident Help 24/7

We're here to assist you every step of the way.

What is an Accident Loan Car ?

An Accident Loan Car is a Replacement Vehicle given to Not-at-Fault owner for his use. These cars are provided to not-at-fault drivers by credit hire businesses such as True Blue, for their use till the damaged vehicle is being repaired or notification of total loss is confirmed.

Who pays for the Accident Loan Cars?

If you are not at-fault and have signed an agreement with us, you will not be liable for the rental costs for the vehicle provided to you, only you have to assist us in recovering the rental costs, this may include you having to provide documents, witness statements, and in some cases, appearing in court as a witness in proceedings. we commence in your name and recover of those costs from the at-fault party or their insurer and otherwise act in accordance with the terms and conditions of our agreement.

What rights do not at-fault drivers have?

If you are not at-fault in a multi-vehicle accident you may be eligible to take an accident loan car till your car get repaired or claim of total loss settled.

How do you know if you're eligible?

If you are not at fault in a multi-vehicle accident you are eligible to have an accident car vehicle at zero cost. That cost may be recovered from an at-fault party or from their insurer, To check your eligibility you can complete our online eligibility questionnaire here.. If you would like to speak with someone you can call us on 1300859554

What will happens if the insurer does not pay the bill?

In this situation, we will commence legal proceedings in your name against the at-fault party's insurer company or the at-fault party. If any situation arises you may be required to provide assistance which may include providing witness statements, documentation, and in some circumstances attending court as a witness. We will not charge not at-fault drivers for the rental costs or the legal fees associated with the recovery unless, you assist us in the recovery process and otherwise company will act in accordance with the terms and conditions of our agreement.

What information you need to provide us to hire an Accident Loans Car?

We will require following information: Details about the car accident. Your details, including driver's license number, car registration and insurance information The fault parties details, including their driver's license number, car registration and insurance information Witness details (if applicable)

Why choose Us?

We have helped over 1000 Australians with an accident loan car. We have a wide range of fleet so We can deliver Like a Like cars immediately at the accident scene, repairer, home or office whereever you requires. We provide the best service to our customers. We are available 24/7

Will I need to pay for anything? Will I need to provide a credit card?

We will not charge not at-fault drivers for the rental costs or the legal fees associated with the recovery unless, you assist us in the recovery process. You only require to pay vehicle use costs such as: Fuel Tolls Any traffic or parking voilations Vehicle cleaning Unacceptable wear & tear Excess or damage Any Administrative costs involved We collect your credit card details in case we need to process charges for any of above.

What should I do if I have an accident in a True Blue car?

Call us on 1300859554, 02-88727838

How to contact True Blue Car?

You can get in touch with us: Head office: 1/20 Hargraves Pl Wetherill Park NSW 2164
Phone: 1300 85 95 54,02 8872 7838
Email: admin@trueblueaccidentmanagement.com.au
Web site: http://mytbam.com.au

Are there any restrictions to book a car with this website?

Driver require to hold a current and valid license (provisional or full drivers licence). You also need to satisfy conditions of our agreement.

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